🔍 Product Description
The brand was established in 2005, certificated as a Chinese Famous brand by SAIC (the State Administration of Industry and Commerce). The core advantages include:
💵 Fair Price
All products are manufacturers' direct sales, avoiding middlemen to provide customers with the largest profit margin.
🛡 Stable Quality
With over 16 years of experience, the factory has an excellent technical team, perfect production processes, and stable suppliers.
👤 Professional Service
Enthusiastic staff are available 24 hours a day to provide efficient and comprehensive after-sales service.
🔧 After Sales Service
1. Warranty Coverage
We provide a comprehensive 2-year warranty for all mechanical equipment. Components failing due to manufacturing defects are replaced free of charge, including labor.
2. Technical Support
Our experienced engineers are available 24/7. We aim to respond to all technical inquiries via email or phone within 8 hours.
3. Spare Parts Provision
We maintain a large inventory of high-quality spare parts and can supply required items within 3 business days.
4. On-site Service
For complex issues, technicians can be dispatched to your location, usually within 15 business days depending on geography.
5. Regular Maintenance
We offer maintenance packages where technicians visit at pre-arranged intervals to perform checks and hardware upgrades.
❓ Frequently Asked Questions
What is the load capacity of your loaders?
Our loaders support a rated load ranging from 2 tons to 10 tons, depending on the specific model selected.
Do the machines have international certification?
Yes, all our equipment is ISO and CE certified, meeting international safety and quality standards.
What is the lead time for production?
We have a production capacity of 500 pieces per month. Standard delivery times depend on order size and customization.
How long is the warranty period?
We provide a 2-year comprehensive warranty covering manufacturing defects and labor for repairs.
How are the products protected during shipping?
We use heavy-duty wooden cases or standard shipping containers to ensure the equipment reaches you in perfect condition.
Can I get spare parts quickly?
Yes, we have a dedicated spare parts division and can ship most components within 3 business days.
Mintrix Excavator
