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Frequently Asked Questions
What is the lead time for orders?
Standard models ship in 15–30 days; customized units require 30–45 days.
Do you provide after-sales service overseas?
Yes, we have partnered service centers in key regions and provide 24/7 remote technical support.
Can I request a customized bucket size or attachments?
Absolutely! We offer tailored attachments and configurations to meet specific project needs.
What documents do you provide for export?
We provide a full export package including Commercial Invoice, Packing List, Bill of Lading, and COC.
Does the machine support both gasoline and diesel?
Different models use different engines. Our CL300 series typically uses gasoline, while the ZP30 model uses a diesel engine.
How is the leveling precision controlled?
Flatness is controlled via an advanced Swiss Leica or Tower laser transmitter and receiver system for millimeter-level accuracy.